BC Local Government Job Posting Service

Assistant Manager, Maintenance Planning & Systems Support


Job ID:                                                  
Greater Vancouver Region
Full/Part Time:                                 
Marketing Statement
As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.
At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.
We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.


Manages the maintenance, outage planning and scheduling activities and the maintenance system support team ensuring the data integrity of the maintenance systems and reporting meet business requirements. Ensures optimal Bus and Vessel availability for operations. Works with Maintenance Management to identify staffing requirements and provide recommendations for improvements on planning and scheduling functions. Assists in the preparation of the annual budget process and oversees and validates variance explanations.
Collaborates with business units to establish a vision, assess systems and processes, identify problems, inefficiencies and emerging needs, and assists in developing functional requirements for business solutions.
Performs a central strategic business solutions role, considering interdependencies and interactions between various business units. Continuously looks for improvements and or the potentially to realign functions to increase/improve responsiveness, reduce insularity, and strengthen communications between Fleet Business Support and other enterprise business units.
Maintains the integrity of the computerized maintenance management system by providing guidance for system administration functions
Optimizes the use of maintenance planning system to ensure efficient use of manpower at each facility
Oversees the scheduling of all planned work to ensure all equipment is inspected, repaired and overhauled in order to meet regulatory, life cycle and reliability criteria. Identifies variances and areas of concern to management for resolution. Recommends improvements to enhance maintenance planning efficiencies.
Coordinates the preparation of the workplan to ensure all inspections and maintenance work requirements are identified. Monitors the scheduling and completion of work and reports irregularities. Ensures communication of all workplan updates for all maintenance areas.
Reviews maintenance planning practices and procedures and recommends cost-effective changes or improvements to management, including performance indicators. Develops KPI’s
and monthly reports to track departmental objectives and performance.
Manages the work and provides technical guidance to the System Support Team and Garage/SeaBus/Overhaul Maintenance Planners. Identifies and escalates any work that is not meeting internal or regulatory requirements.
Assists in the preparation of the annual Maintenance budgets and budget forecast explanations. Generates reports for management to report performance against Work plans
Collaborates with other departments, prepares both short- and long-range maintenance plans. Provides input into projects that directly affect Maintenance Planning. Provides input on bus replacement and retirement schedules.
Provides input and recommendations to the Manager to support development of departmental goals and objectives.  
Manages reporting staff at various locations, including selection, motivation, development, coaching, managing performance, and all other people management practices.

Education and Experience
The competencies for this position would be acquired through completion of a diploma in Operations Management from a post-secondary institute of technology in addition to a Trades Qualification or a technical degree related to Maintenance.
Requires six (6) years of experience in progressively responsible positions working in a unionized environment related to maintenance planning, scheduling and implementing continuous process improvements and work standards. Requires experience in managing, planning, scheduling, and performance management of unionized employees.
Other Requirements:
Advanced knowledge of maintenance planning/scheduling principles, theories, concepts and practices and related software.
Excellent verbal and written communications skills. Strong interpersonal and relationship management skills Solid analytical and problem-solving skills.

Advanced teamwork and interpersonal skills, including negotiations and conflict resolution skills. Excellent organizational and time management skills.

Solid project management, leadership, development and team building skills to provide direction to reporting staff.
Solid computer skills in standard office tools, emphasis on Microsoft Excel and Word along with web-based systems and Enterprise Asset Management Systems.

Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioral descriptive interview questions.  
COVID-19 Safety Vaccination Policy
To support public health, and protect the health and safety of our employees, customers, and their families, Coast Mountain Bus Company employees will be required to be fully vaccinated against COVID-19 and will need to provide proof of full vaccination status in compliance with the employer’s COVID-19 Safety Vaccination Policy.
Accommodations may be applicable under the BC Human Rights Code. Should an applicant be unable to provide proof of full vaccination and should an accommodation be requested, additional information will be required to determine whether the individual is entitled to be accommodated.

Work Schedule
37.50 hours per week.

Rate of Pay
Salary starting from $89,390 per annum
The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply
Please go to to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to

Equal Employment Opportunity
We are an equal opportunity employer committed to creating and supporting a diverse and inclusive workforce that is free of all forms of discrimination. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please reach out! We celebrate our inclusive work environment and welcome members of all backgrounds, skills and perspectives.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at

Region: Lower Mainland
Professional Categories: Fleet & Driver Services/Management
Posted: November 25, 2021, 10:10 am
Expires: December 25, 2021, 4:30 pm
Employment Type: Full Time
Employment Length: Permanent
Education Requirement: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Job Experience: Experience an asset
Rate: $89,390.00 Year