Public Safety Telecommunicator (Alarm Dispatcher)

Part-time and Full-time Opportunities
 A Pivotal Position Handling Emergency Calls and Radio Communications

Are you community-minded, positive, energetic, active and looking for a fulfilling career? Consider joining our committed team of staff and be part of an innovative, inclusive and rewarding workplace.
The Saanich Fire Department is seeking to fill vacancies as a Public Safety Telecommunicator (Alarm Dispatcher) in its state of the art Emergency Communications Dispatch Centre. Applications are now being accepted for part time and full time positions.
In this vital role, you will be the primary point of contact for several local fire departments receiving emergency 911 calls, non-emergency calls and general inquiries. You will be responsible for efficiently and effectively processing information and dispatching the appropriate fire/rescue services and resources.
Applicants must be in good health, be able to meet established industry standards, and qualify in essential job function and aptitude tests.  Candidates must have the ability to make quick decisions in stressful situations; have superior concentration and accuracy supported by excellent communication skills; be able to speak tactfully and diplomatically with all stakeholders; and have the ability to work effectively as part of a team of emergency communication professionals. Requirements include completion of Grade 12, a satisfactory hearing audiogram, medical exam and Police Information Check, a minimum typing speed of 40 wpm, and a valid Driver’s Licence. Candidates must be available to work both day and night shifts.
If you are looking for a challenging and rewarding career making a difference in the emergency services profession, this is the opportunity you have been waiting for. 
These are International Association of Fire Fighters (IAFF) Local 967 positions with excellent compensation.  A comprehensive recruitment package and application form is available on our website,
Please apply by 4:30 p.m. on FRIDAY, AUGUST 17, 2018, quoting competition 172.18:

  • Online at
  • Email to
  • In person at Human Resources at the Saanich Municipal Hall,

770 Vernon Ave, between 8:30 a.m. - 4:30 p.m., Monday to Friday
Attached documents are to be in Word or PDF format. While we thank all candidates for applying, only those under consideration will be contacted.  Candidates not successful in filling immediate vacancies may have their applications retained for consideration of future Alarm Dispatcher vacancies.

Location: Saanich, BC
Region: South Vancouver Island
Professional Categories: Fire & Rescue Services
Posted: August 2, 2018, 1:00 pm
Expires: August 17, 2018, 4:30 pm