Office Support Clerk IIRequisition ID: 11679
The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC's Top Employers, Canada's Best Diversity Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose and Function
Known as the “living room of the Downtown Eastside,” Carnegie Centre offers educational, recreational, cultural and social programming for the benefit of low income people of the Downtown Eastside.
Reporting to the Security Coordinator, the Office Support Clerk II is the public’s “first point of contact.” As part of the security team, the position provides clerical and administrative support to the Centre, supports security and safety of staff and patrons, and works to create a safe and welcoming environment for patrons and staff.
Specific Duties and Responsibilities
Provides administrative support for internal and external special events and programming at the Centre. Supports patrons seeking assistance and information by providing referrals to Carnegie staff, programming and services, community resources and government agencies. Answers the Centre’s main telephone line, responding to inquiries, transfers calls and takes messages for patrons and staff. Responsible for the cash sale of Community Centre memberships and reconciliation of receipts. Issues loaned games and equipment. Creates and maintains a variety of records requiring use of a computer and Microsoft Access, Outlook, Word and Excel. Assists in the preparation of statistical reports, presentations and other documents using Microsoft Office.
As a member of the security team, the Office Support Clerk II also is responsible for monitoring alarms including internal emergency duress system and access control; communicating using 2-way security radios; monitoring outdoor access gate; and dispatching security accordingly. Responsible for maintaining security incident database, including data entry, statistical analysis and reporting, and database maintenance. As a designated first aid provider, attending to emergency situations and providing first aid as required. Providing backup to other security staff and liaising with emergency responders as required, including in volatile situations.
Performs other related duties as required.
Please note that this position has a compressed work week, working Tuesday to Friday 8:30am – 5:30pm.
Minimum Postion Requirements
Completion of Grade 12, supplemented by standard commercial or administrative courses with at least 2 years of administrative experience &/or an equivalent combination of training and experience. Experience with and knowledge of the issues facing marginalized members of the community is preferred. Position requires a strong customer service focus. Thorough knowledge of business English, spelling, punctuation and math. Effective interpersonal, written & verbal communication skills. Demonstrated ability to use tact, discretion & confidence when dealing with the public. The successful candidate can excel both independently and in a team environment.
Required Licenses, Certificates and Registrations
Occupational First Aid Level 1 Certification. A Police Record Check is a requirement of this position. A clearance requires the absence of any criminal charges or convictions related to the position.
Business Unit/Department: Arts, Culture and Community Services (1200)
Affiliation: CUPE 15 Non Pks
Employment Type: Temporary Full Time
Position Start Date: August 21, 2018
Position End Date: August 30, 2019
Salary Information: Pay Grade GR-013: $22.98 to $26.91 per hour
Application Close: July 20, 2018
We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.
Location: Vancouver, BC
Region: Lower Mainland
Professional Categories: Office Administration
Posted: July 11, 2018, 11:36 am
Expires: July 20, 2018, 11:45 pm