Careers

City of Surrey

Clerk 3


As one of the fastest growing cities in Canada, City of Surrey is a globally recognized leader in building vibrant, sustainable communities through technology and innovation.  City of Surrey employees are talented innovators, inspired by meaningful work and the opportunity to drive our city—and their careers— forward. Build a City. Build a Future at the City of Surrey.   
 
Employment Status
Union - CUPE Local 402
Auxiliary
   
Scope
As a Clerk 3 in the Property & Payment Services you will perform moderately complex and diversified clerical and customer service support work in various capacities.  Work at this level will require independent judgment and initiative within defined guidelines.  
 
Responsibilities
  • Work in a high transaction environment and provide an excellent customer service experience to residents, business owners, and tax payers.
  • Communicate by telephone, in person or in writing to inquiries and complaints from the public and staff and provide the necessary information based on regulations and procedures.
  • Maintain positive public relations while upholding policy.
  • Apply interpersonal and customer service skills  especially at times when circumstances are strained.
  • Data processing in an effective and timely fashion; balance and maintain accounts and other records, provide information to others, trace errors, and assist other staff in performing their duties.

Qualifications
  • Completed Grade 12 supplemented by several courses in word processing, office practices and PC office applications
  • At least two years of full-time experience and training in an office environment.
  • An accurate typing speed of 45 wpm.
  • An equivalent combination of relevant education and experience will be considered. 
  • Ability to communicate effectively both orally and in writing, have considerable knowledge of business English, spelling, arithmetic, current office practices, procedures and equipment operation.
  • Have the ability to use independent judgment in performing the duties of the position and have good interpersonal and public relations skills.
  • Have sound knowledge of city operations.
  • Possess the ability to follow routine procedures with minimum supervision.
 
Conditions of Employment
  • An equivalent combination of relevant education and experience will be considered.  
  • This position requires completion of a Police Information Check.
  • Successful applicants must provide proof of qualifications.  
 
Closing Date
This job will be posted until July 17, 2018.
 
Apply online at www.surreycareers.ca
 

Location: Surrey, BC
Region: Lower Mainland
Professional Categories: Office Administration
Posted: July 11, 2018, 10:54 am
Expires: July 17, 2018, 4:30 pm