Manager Proactive EnforcementRequisition ID: 11616
The City of Vancouver is striving to become the greenest city in the world, and a city powered entirely by renewable energy before 2050. We are proud to be one of BC's Top Employers, Canada's Best Diversity Employers, and one of Canada's Greenest Employers. With employees that have helped Vancouver consistently rank as one of the world's most livable cities, the City values a diverse workforce which represents the vibrant community we so proudly serve.
Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.
Main Purpose and Function
The Proactive Enforcement Manager is responsible for the execution and implementation of proactive enforcement programs and strategies, intended to expand, integrate and strengthen compliance and enforcement across the City of Vancouver. The work will include oversight of the Short Term Rentals (STR) program, coordinated enforcement related to at-risk private properties including Single Room Accommodations (SRA) and Vacant Homes.
Specific Duties and Responsibilities
This position reports directly to the Assistant Director, Community Standards in the Licensing and Community Standards Division, and works closely within a cohesive management team which includes other Departmental Managers encompassing Licensing and Community Standards. The position will coordinate enforcement issues and responses, liaise with the City Building Official and the Chief Licence Inspector, and work directly with other departments, agencies and interest groups on a number of programs involving by-laws and inspection regulations. Leading a small team, the Proactive Enforcement Manager will be responsible for expanding traditional complaint-based inspections to incorporate data, risk, and broader outcome-based thinking into processes, systems, and governance.
This position will lead and coordinate the development of a pro-active enforcement strategy, and collaborate with the Department’s Data and Analytics team to enable robust data analytics.
The Manager will also identify, assess, recommend and implement associated enforcement activities on new and emerging initiatives, such as the legalization of non-medical cannabis, and assist in leading the work of a cross-agency Tactical Enforcement Team.
This position will be required to preparing and present reports for Council and senior City staff, as well as engage with residents and businesses with respect to proactive enforcement activity.
Education and Experience:
- A post-secondary degree in Public Administration, Public Policy, Business Administration or a related discipline
- A minimum of 10 years work experience in a leadership role in the public sector, OR an equivalent combination of training and experience
- Experience directing work for a small team (i.e. developing work plans, delegating tasks, work scheduling, resource management, etc.)
- Progressively increasing experience managing, developing, improving and implementing business processes
- Experience managing internal and external issues
- Experience influencing internal partners or teams to achieve objectives
- Demonstrated project management experience and ability to use project management applications, spreadsheets, word processing, and database and presentation software.
- Proven experience in adapting to and implementing positive changes in the work environment and with engaging and motivating a team, often in the face of ambiguity and uncertainty
- Demonstrated experience in prioritizing and managing competing demands, delays or unexpected events
- Experience negotiating, leading, and building good working relationships with internal staff, external customers, or other third parties
- Valid Driver’s License for the Province of British Columbia is required
Knowledge, Skills and Abilities:
- Thorough technical and regulatory knowledge and experience related to property use and maintenance, compliance and enforcement options, and building design and construction
- Extensive knowledge of overall regulatory and policy approaches to compliance and enforcement
- Good knowledge of city approval process for by-law compliance, building construction and enforcement procedures, including legal enforcement options
- Good knowledge and demonstrated experience in human resource management, staff training, and labour relations
- Advanced/strong hands-on skills with spreadsheets, word processing, database, presentation and project management applications. Includes the ability to design, build and utilize data management tools.
- Ability to handle confidential and/or sensitive information with a high degree of discretion and impartially
- Ability to provide leadership, including developing support for City-wide policy and procedures
- Ability to enforce by-laws and regulations with firmness, impartiality, sound judgement and communicate outcomes in a manner that diffuses conflict
- Ability to thrive under pressure and handle multiple tasks and changing priorities within tight time frames
- Demonstrated analytical problem solving to develop progressive, creative and innovative solutions
- Superior oral and written communication skills to present and prepare concise analyses, reports and recommendations to senior management, and consult individuals internal to the organization
- Broad understanding of human resources and management practices
Business Unit/Department: Development Services, Building & Licencing (1250)
Employment Type: Regular Full Time
Position Start Date: September, 2018
Application Close: July 27, 2018
We thank all applicants for their interest. However, only those selected for an interview will be contacted. Learn more about our commitment to diversity and inclusion.
Location: Vancouver, BC
Region: Lower Mainland
Professional Categories: Bylaw Enforcement,Community Development
Posted: July 6, 2018, 9:30 am
Expires: July 27, 2018, 11:45 pm