City of Surrey

Fire Radio Operators (Auxiliary)

The City of Surrey is a place of innovative transformation and accelerated growth—where the future is limitless and possibilities are endless. If you are excited about helping to build the city of tomorrow—and you share our values of integrity, service, teamwork, innovation and community—join us, today.

The Surrey Fire Service maintains one of the largest Fire Dispatch Centres in British Columbia, servicing Surrey residents and 34 cities across British Columbia, and initiating a projected 80,000 incidents annually. Radio Operators are responsible for receiving and transmitting all fire related emergency, rescue and medical communications as well as after-hours public works and Bylaws for the City and its clients.

The successful applicants should have the following preferred qualifications:
  • Prior experience in a related dispatch field (Emergency Services)
  • Relevant related courses (i.e. Kwantlen College Public Safety Communications Program)
  • Strong customer service skills including public inquiries and complaint handling
  • Window based computer skills
  • 40 wpm keyboarding (tested)
  • Strong team skills
  • Strong communication skills with a command of the English language
  • Able to sit or stand at a computer workstation for 12 hour shifts
  • Available to work weekends, weekdays, evenings, statutory holidays and peak times (Summer and Christmas)
  • Open availability for short-term callouts
  • Multi-tasking skills
Short listed candidates may be asked to complete the following in the recruitment process:
  1. Typing and CritiCall testing
  2. Interview
  3. Psychometric Analysis
For more information regarding these steps please refer to the Surrey Fire Services – Communication website at:

Due to servicing diverse communities, fluency in other language(s) would be considered an asset.

This is a part time position, with no guarantee of hours, working anywhere from 0 to 48 hours per week.  This position requires completion of a police information check.

If you are interested in this position, please apply online at

Location: Surrey, BC
Region: Lower Mainland
Professional Categories: Emergency Communications
Posted: May 18, 2018, 9:43 am
Expires: June 18, 2018, 4:30 pm