e-Brief August 16, 2019
Social Innovation Meets Wicked Civic Challenges
Dalhousie University’s Local Government Program will be offering a new Executive Local Government Leadership Certificate this fall called the Strategic Alignment Imperative.  Complex issues and opportunities facing communities require creative approaches to effectively engage diverse stakeholders.

Collective action is truly needed to deal with contemporary interconnected social, environmental and economic challenges. Join colleagues across the country to apply social innovation, group dynamic and systems thinking techniques and tools to 'real time’ civic challenges. This unique hands on online learning laboratory will enhance participants’ strategic leadership capabilities to enhance strategic and problem-solving practices in their organization.

Dalhousie is excited about bringing together administrators and politicians to enhance executive local government leadership. Dr. Gordon McIntosh who has delivered over 1,200 sessions has assembled recognized “civic thought leaders” from throughout Canada and a 'takeaway’ toolkit in a unique manner to complement existing regional local government training programs.

For more information click HERE or email [email protected]
CAMA's CAO Performance Evaluation Toolkit With Step by Step Webinar

We hope that you have had an opportunity to use CAMA’s three-step CAO Performance Evaluation Toolkit.
Our toolkit has a lot of gears and options that might, at first glance, make it appear to be dauntingly complicated.  It’s not! It’s really a simple tool.  CAMA is pleased to provide you with a webinar (approximately 20 minutes in length) that is designed to show you just how easy it is to use and how it can be customized and scaled to your municipality. 
CAMA’s Toolkit is designed to be a system that is flexible for the CAO, Mayor and Council.  It’s a tool that lets you construct an evaluation process based on what works for you and your organization.  It offers a variety of ways to choose goals, set competencies, conduct your self-assessment, and have ongoing performance evaluation conversations.  For CAOs, the toolkit provides a process that uses strategies and templates that can be shared with the Mayor and Council to ensure goals, key results, core competencies, and performance measures are mutually understood.  For Mayor and Council, the Toolkit underscores the value of CAO performance conversations, and offers a process for conducting the performance evaluations fairly.
If you have any questions please don’t hesitate to contact the CAMA National Office.

 Submissions for the 2019
CAMA Awards of Excellence Program

The Annual Awards Program has been designed to encourage excellence in the art of professional municipal administration.  The Program Excellence Awards recognize the achievements of local governments and their chief administrators in the development and implementation of successful programs, projects or services.  We are pleased to present the 2019 Submissions.  If you are interested in obtaining more information on the submission, CAO contact details can be found in the Member's Section.
North Red Deer Regional Wastewater Services:  This project; a collaborative approach to utility servicing, required the commitment and collaboration of municipal partners, both urban and rural. The City of Lacombe, City of Red Deer, Town of Blackfalds, and Lacombe County all came, in true partnership with both the Province of Alberta, and Government of Canada, to deliver a long-term utility servicing system that will serve Canadians for generations to come. Not only does the system improve the quality of water in the Red Deer River Basin, it gives member communities (which include some of the fastest growing in the country) the capacity needed to continue growing both community, and economy.  The 30 km, $70M pipeline crosses railways, more than 70 private land parcels, environmentally sensitive water courses, and five municipal boundaries. Major infrastructure projects always involve challenges - projects that involve all levels of government, significant environmental considerations, and multiple municipal entities are particularly susceptible to difficulty. Despite the potential for jurisdictional and regulatory challenges the project was delivered on time, and under budget.
CAO: Matthew Goudy, The City of Lacombe, AB
YorkInfo Partnership:  Municipalities are awakening to the realization that data and analytics can transform their business. It has the capacity to break down silos, answer questions that go across the organization and deliver innovative solutions.  In York Region, there is a formal data and analytics Partnership that has been working together since 1996. The program is led by The Region and consists of the nine local municipalities, two conservation authorities and two school boards.  What began as a GIS Partnership quickly became well-established with all members working together to build and leverage their collective investment in data, people and technology.  The program has evolved to capitalize on data and analytics and is showing value in partnering to reducing costs in acquiring data, negotiating to reduce costs on technology purchases, delivering common projects that increase efficiencies,  increasing data literacy through workshops and sharing data online to residents and businesses to consume.  This unique program has established best practices that are openly available. York Region is putting its data to work! As a result, close to 1.2 million residents receive programs and services powered by data and analytics.
CAO: Bruce Macgregor, Regional Municipality of York, ON
Sustainable Biodiversity Program:  Westlock County is predominantly an agriculturally focused rural community, with over 775 farms resident in its boundaries. Consequently, our environmental initiatives focus on projects that promote sustainable agriculture and food supply. Westlock County's producers and residents are stewards of the land and have a vested interest in protecting and enhancing the environment, as they have shown through their enthusiasm in participating in projects focused on sustainable biodiversity. Under the “Sustainable Biodiversity Program”, the County’s Agriculture Services Board provides producers and residents two participatory initiatives: (i) “Save a Barn, Save a Bat” and (ii) “Planting for Pollinators” and is proud to have been a guiding influence for the establishment of the “Cache Park Bat and Bird Conservancy”, the first nature preserve of its kind in Canada, designed to protect the habitat of endangered bats in the area. The enthusiastic uptake of these initiatives within the program and the support County residents have shown towards the establishment and growth of Cache Park along with the building of bee hotels and planting native flower species demonstrates that Westlock County has both an administrative body and population base
CAO: Leo Ludwig, Westlock County, Alberta, AB
Markham's Environmental Services contemporary Emergency Management Plan:   Waterworks staff in the field routinely deal with situations that would be classified as an emergency and office staff provide support and documentation where needed. A municipality’s key responsibility is knowing what to do when faced with an emergency. To help achieve this, a department Emergency Management Plan (EMP) was developed to bridge together all related emergency documentation.   The City of Markham, Environmental Services department’s EMP provides guidance on how Waterworks staff will organize resources and respond to a Water and/or Wastewater emergency incident. Markham maintains compliance with Drinking Water Quality Management Standard (DWQMS) by ensuring all staff whose duties directly affect drinking water quality understand their roles and responsibilities, and that they also recognize the activation and operation within a Departmental Operations Centre (DOC).  The EMP draws a clear explanation of the department’s protocol to emergency level responses, and speaks to the difference between the activation of a Department Operations Centre (DOC) and an Emergency Operations Centre (EOC). The consolidation of all emergency related documentation and summarizing emergency practice into one resource, ensures staff at all
CAO: Andy Taylor, Corporation of the City of Markham, ON
  • Paul Jankowski, Commissioner of Transportation Services, The Regional Municipality of York, ON
  • Don Shropshire, Chief Administrative Officer, Municipality of Chatham-Kent, ON
  • Brian Henderson, Interim Chief Administrative Officer, Wheatland County, AB
  • Matthew Boscariol, General Manager of Community & Development Services, Wheatland County, AB
  • Cameron Bell, Chief Administrative Officer, Rural Municipality of Lac du Bonnet, MB
  • Donna Istchenko, Senior Manager of FInance, Village of Haines Junction, YT
  • Simon Wiley, Interim Chief Administrative Officer, Town of Westlock, AB 
Do you have a story for our next issue?
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Canadian Association of Municipal Administrators
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