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Still Time to Register for the 2017 CAMA Conference and Annual General Meeting – Gatineau, QC

The 46th Annual CAMA Conference will be held in Gatineau, Québec at the Hilton Lac Leamy Hotel from Monday, May 29th to Wednesday, May 31st, 2017.   The Golf Tournament and other Pre-Conference activities will begin on Monday morning with the Conference Program ending after the President’s Dinner on Wednesday evening.   The Full Conference Program and on-line registration available here. You can also keep up-to-date with Conference news by following us on Twitter, @camalink, and by using the hashtag #CAMA2017.   Delegate registration open until Friday May 12, 2017.

Delegates Registration
Partners Registration
Golf Registration

*“Municipal” refers to an individual who is currently employed with a municipal government organization. 
**“Non-Municipal” refers to all other individuals. 

New This Year - Conference Registration for Members in Transition
Going in to “transition” is a very difficult situation that all too many members face at some point in their local government careers.  Any job change is difficult, but when its forced on someone for reasons that often have nothing to do with their job performance it can be traumatic.

If you are a “Member in Transition” and have been fired or forced to resign your position in local government and are now “in transition”, CAMA will provide a complimentary registration for you.   Hotel and travel expenses are at your cost.  Register under the “Members In Transition” category on-line, but CAMA’s membership department must have been notified of your status for you to use this option.

Refer a Member Winner: Congratulations to Wheatland County Members!
Congratulations to Alan Parkin, Chief Administrative Officer and Michael Zhier, Manager of Transportation Utilities from Wheatland County on each winning a $500.00 Air Canada Gift Card as a result of their participation in CAMA’s recent Refer a Member Campaign which ran from February 3rd to April 15th, 2017. 
Thank you to all CAMA members who participated in this campaign by thinking of who in your organization is ready for leadership development and which neighbouring local government leaders would benefit from access to CAMA’s resources.  We are pleased to welcome 37 new members to our Association as a result of this campaign!
The value of establishing a solid network of professional contacts cannot be underestimated. Membership in CAMA provides unique opportunities to share knowledge and experiences with colleagues from across the country.

As a special offer each new member will receive 50% off our already great value membership fees for the first year!  Please continue to encourage your colleagues to sign up today! 

ICMA Coaching Program Webinar - May 11
The ICMA Coaching Program invites you and your team to this free webinar: "Best Practices in Citizen/Customer Service" -- ICMA Coaching Program webinar 10:00 a.m. - 11:30 a.m. Pacific Time (1:00-2:30 p.m. Eastern), Thursday, May 11, 2017.
1. What are agencies doing to raise the bar of service delivery and cost effectiveness?
2. How are agencies engaging citizens to be more than simply consumers of service?
3. What are some future prospects for enhancing citizen/customer experience?

* Bob Harrison, City Administrator, and Emily Moon, Deputy City Administrator, Issaquah, WA
* Rob de Geus, Community Services Director, Palo Alto, CA
* Mark Maliszewski, Senior Manager - Business Intelligence and Customer Experience, Charlotte, NC 

Meets Practice 3 (Functional and Operational Expertise and Planning), 4 (Citizen Service), and 5 (Performance Measurement/Management and Quality Assurance) of ICMA's Practices for Effective Local Government Leadership.  

Click on the direct link to registration for this no-charge webinar open to all persons interested in local government:     

Louis Coutinho Receives Lieutenant Governor’s 2016 Medal of Excellence in Public Administration

An outstanding administrator who has served Nova Scotia’s municipalities for 40 years has been awarded the Lieutenant Governor’s 2016 Medal of Excellence in Public Administration. Louis Coutinho, chief administrative officer for the Town of Windsor, will receive his medal at a ceremony in Halifax on May 2. He was nominated in recognition of his innovative thinking, commitment to excellence in public service and generous support of Nova Scotia’s municipalities.
“Effective public administration is integral to the creation of a healthy and well-functioning civil society and it contributes to making Nova Scotia the fine place that it is to live,” said His Honour, JJ Grant, Lieutenant Governor of Nova Scotia.  “Today’s award serves as a tangible mark of respect and congratulations from the Crown to those who have made outstanding contributions to the field of public administration. Recipients of this award have demonstrated exceptional leadership, ingenuity and commitment.”   
Louis Coutinho has served as chief administrative officer for the Town of Windsor since 2006. He also worked for Halifax Regional Municipality in several capacities, including policy work, financial stewardship and community engagement. He is described as having an extraordinary ability to analyze issues, an innovative approach to problem solving, dedication to sharing his knowledge and experience, and a personal commitment to ethical service.
"I am honoured to be recognized in this way,” said Mr. Coutinho. “And while there are many more people who are more deserving, I attribute this award to a wonderful mentor I have in my life, to the progressive council I work for, and to my family, staff and colleagues who have been a great support to me all through my career in public service."
Two students of Dalhousie University’s Master of Public Administration program were also recognized at the event for academic achievement. Kathleen Somers, who works in the university’s Ancillary Services department, had the highest overall average among the program’s part-time students. Erik Fraser, the full-time MPA student with the highest overall average, now works for M-Brain in Toronto.

The Institute of Public Administration of Canada, Nova Scotia Region, administers the Medal of Excellence program, with financial support from KPMG.
“Each year, this award reminds us of the very high calibre of public servants at the municipal, provincial and federal level, as well in the academic realm in Nova Scotia,” said Darryl Eisan, Chair, IPAC NS Region. “We are inspired by their achievements and contributions.”
The award recognizes an individual who has had a significant impact on the performance or delivery of public administration in Nova Scotia. Public sector employees in Nova Scotia have made many important contributions to the improvement of public administration in the province and beyond. Recent winners include Rosalind Penfound, a former provincial deputy minister and president of the Nova Scotia Community College (2015); Dr. Colin Dodds, former president, Saint Mary’s University (2014); Faith Scattalon, Department of Fisheries and Oceans (2013), Dr. Paul Brown, Dalhousie University Master of Public Administration program (2012), and Kenneth R. B. Simpson, former Executive Director, Union of Nova Scotia Municipalities (awarded posthumously, 2011).

Sparking Innovation

How do you spark innovation in your organization? Try an Innovation and Technology Fair.

In October, Hennepin County’s Center of Innovation and Excellence and IT departments partnered for an Innovation and Technology Fair (lovingly referred to by Mike Sable as “Innotechxpo”). The event was an opportunity to grow a culture of innovation—to showcase innovation happening across Hennepin County, Minnesota, to bring in inspiring speakers and presenters, and to provide hands-on opportunities to practice innovation tools and techniques. Read more here.

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CAMA e-Brief is published every two weeks. Watch for the next issue on: The week of May 8th, 2017 
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