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2016 CAMA E-Brief Partner:

2017 CAMA Conference and Annual General Meeting – Gatineau, QC - Room Block Open

The 46th Annual CAMA Conference will be held in Gatineau, Québec at the Hilton Lac Leamy Hotel from Monday, May 29th to Wednesday, May 31st, 2017.   The Golf Tournament and other Pre-Conference activities will begin on Monday morning with the Conference Program ending after the President’s Dinner on Wednesday evening.

The Full Conference Program and on-line registration will be available at the end of February 2017.

You can also keep up-to-date with Conference news by following us on Twitter, @camalink, and by using the hashtag #CAMA2017.

ACCOMMODATIONS

CAMA has secured a block of rooms at the Hilton Lac Leamy located at 3 Casino Boulevard.  This Gatineau-Ottawa hotel is situated on the shores of Leamy Lake and is interconnected to the spectacular Casino du Lac-Leamy and is only five minutes from downtown Ottawa, the nation’s capital. This hotel offers 349 rooms with exceptional lake views, complimentary WiFi and amenities for a relaxing stay.

The following special Conference rate will be offered:

Type of Room                                                Single and Double Rate
Classic/Deluxe Room                                      $230.00

**Please note that the above rate is subject to applicable taxes.  There will be a $25.00 charge for an additional adult (to a maximum of four people for the Classic/Deluxe Room).

Deposit and Cancellation Policy
A deposit equal to the first night's stay will be charged at time of booking. If cancelled on/before April 21st, 2017 the deposit will be refunded. If cancelled on/after April 22nd, 2017 the first night’s deposit will be forfeited.

To make a room reservation, please contact the Reservations Department at 1 819-790-444 or 1866-488-7888.  To ensure the special rate quoted above, please identify yourself as attending the CAMA Conference and quote the reservation code “CTA”.  The room block will be open until April 26, 2017 or until the group block is sold out – whichever comes first.  Reservations can also be made by using the following link:  http://www.hilton.com/en/hi/groups/personalized/Y/YOWOVHF-CTA-20170526/index.jhtml

Do not delay on booking your hotel room as we are currently 70% sold out!


RECRUITING THE NEXT GENERATION OF LEADERS

One of CAMA’s goals is to ensure that we are providing new and existing municipal administrators with information and a network, that assists them in their role; encourages the next generation of leaders; and, promotes the importance of the Professional Municipal Administrator.

CAMA has been working on two particular projects related to recruiting the next generation of leaders in municipal government.

A Toolkit to Attract The Next Generation

CAMA is pleased to have completed the first year of a two year Communications partnership with six of our Provincial/Territorial Associations:  LGMA (British Columbia), AMCTO (Ontario), OMAA (Ontario), LGAA (Alberta), ARMAA (Alberta), and AMANB (New Brunswick). 

One of the goals was to increase awareness of municipal administration as a career choice for students among academia/leadership in institutions which offer Public Administration and recruiting the next generation of municipal leaders.  A survey was undertaken by Insights West to gain insights into young Canadians’ current perceptions of municipal and local government careers; to measure awareness and familiarity with municipal and local governments; and, to compare and contrast perceptions of municipal and local government careers to those in federal and provincial governments.  The overall objective of this project is to develop a communications strategy that will encourage younger Canadians to consider careers in this field. 

A toolkit is currently being prepared that can be used to attract new employees to the local government profession as a great place to start to build a career with the main audience being the “soon to be post secondary graduates”.
 
At this time, we are pleased to provide you with the executive summary of the Insights West research.  The full report can be found in the Member’s Section of the CAMA website.  This report has some interesting insights which you may wish to pass along to your Human Resources Department’s when recruiting your own employees.

CAMA’s Next Generation Project

CAMA is also pleased to launch its  “Cultivating Leadership:  A Guide for the Next Generation in Local Government” project.  Here is our first video of Robert Cotterill (City Manager for the City of Spruce Grove, AB) in a series of great advice from some of our mentors:  https://youtu.be/tlzEpHh9V9U
Considerable research and a survey of the membership was undertaken to guide the development of our new Strategic Plan which was launched in April 2016.  From that information, it was determined that a number of trends are emerging that could impact local government in the future.  Over the next five years, municipal senior management and elected officials should therefore expect to operate in a context of radical, ongoing, and accelerating change, which will require strong leadership.  On the other hand, it is a unique opportunity to attract and retain talented people, committed to the mission of local government and ready to embrace a change.

There is a demographic shift happening in CAMA’s membership which will likely also result in different expectations.  Given the impending retirement of a significant number of municipal administrators, municipalities have an opportunity to promote the positive rewards of having a career in local government. 

This project was designed in recognition of the importance of providing useful career advice to the next generation of local government leaders, and to provide an opportunity for our more experienced CAMA members to give back to the profession.  It is our hope that it will help CAMA members at different stages of their career, students considering a career in local government, and potential future CAMA members.  This is also a great resource to share with direct reports and managers throughout your organization.

“What Advice Would You Give to the Next Generation of Municipal Leaders?”  We posed this question to experienced CAOs from across the country to get their guidance on what it takes to make it in this profession.  We asked them to share their accomplishments, challenges faced, some of the most important lessons learned, and the key competencies and skill sets required now and in the future to be great leaders. 

It wouldn’t have been possible to produce this document without the leadership of our Chair Marc Landry (CAMA Second Vice-President and Representative for Alberta and the Northwest Territories), CAMA Staff, and the following nine CAMA members/mentors who have provided their great words of wisdom and advice:
• Mike Pinsent, Town Manager, Town of Grand Falls Windsor NL
• Chris MacPherson, CAO, City of Fredericton, NB
• Duncan Campbell, Retired CA0, QC
• Janice Baker, CAO/City Manager, City of Mississauga, ON
• Glen Davies, CAO, Town of Gravenhurst, ON
• Jim Toye, City Manager, City of Prince Albert, SK
• Robert Cotterill, City Manager, City of S pruce Grove, AB
• Rhonda Stewart, CAO, Town of Virden, MB
• Gail Stephens, Retired CAO, BC

It is our hope that this wealth of information will assist all of us to create stronger municipalities and communities.  We want the next generation of leaders to be ready!

Marie-Hélène Lajoie
CAMA President


RECRUTER LA PROCHAINE GÉNÉRATION DE LEADERS

Un des buts de l’ACAM est de veiller à fournir aux administrateurs municipaux actuels ou nouveaux de l’information et un réseau qui les aidera dans leur rôle, encouragera la prochaine génération de leaders et rehaussera l’importance de l’administrateur municipal professionnel.

L’ACAM s’est consacrée en particulier à deux projets tournés vers le recrutement de la prochaine génération de leaders municipaux.

Une trousse d’outils pour attirer la prochaine génération

Nous terminons la première année de notre partenariat de communication de deux années avec six des associations provinciales ou territoriales : LGMA (Colombie-Britannique), AMCTO (Ontario), OMAA (Ontario), LAGA (Alberta), ARMAA (Alberta) et AAMNB (Nouveau-Brunswick). 

Un de nos buts était de sensibiliser le milieu universitaire et les directions d’établissements d’enseignement qui offrent des programmes d’administration publique au fait que l’administration municipale constitue un choix de carrière valable, en plus de recruter la prochaine génération de dirigeants municipaux. Un sondage réalisé par Insights West visait ce qui suit : comprendre comment les jeunes Canadiens perçoivent les carrières dans les administrations municipales et locales; mesurer à quel point on connaît les administrations municipales et locales; comparer et faire ressortir la perception ou l’idée qu’on a des carrières dans les administrations municipales et locales par rapport à celles dans les gouvernements fédéral et provinciaux. L’objectif global était d’élaborer une stratégie de communication ayant pour effet d’encourager de jeunes Canadiens à envisager de faire carrière en gestion municipale. 

Une trousse d’outils en cours de préparation pourra servir à attirer de nouveaux employés vers la profession de l’administration locale en la présentant comme un excellent endroit pour débuter une carrière et aura pour public cible les étudiants qui seront les prochains diplômés de programmes d’études postsecondaires.

Pour le moment, nous avons le plaisir de vous présenter le résumé de la recherche menée par Insights West. Vous trouverez le rapport complet dans la section des membres du site web de l’ACAM. Ce rapport contient des faits intéressants que vous voudrez peut-être transmettre à votre Service des ressources humaines lors du recrutement de vos propres employés.

Le projet de la prochaine génération de l’ACAM

L’ACAM est aussi heureuse de lancer son projet « Cultiver le leadership : Un guide à l'intention de la prochaine génération de l'administration locale ».

Pour orienter l’élaboration du plan stratégique, il s’est fait beaucoup de recherche et un sondage a été mené auprès des membres en avril 2016. À partir de cette information, on a jugé que certaines tendances qui se dessinent pourraient avoir un effet sur l’administration locale. Au cours des cinq prochaines années, les cadres supérieurs et les élus municipaux devraient donc s’attendre à travailler dans un contexte de changement radical et permanent qui s’accélérera et qui nécessitera un leadership solide. Par ailleurs, ce sera une occasion unique d’attirer et de retenir des gens de talent, dévoués envers la mission de l’administration locale et prêts à adhérer au changement.

Une transformation démographique qui a cours dans les effectifs de l’ACAM donnera probablement lieu à des attentes différentes. La retraite imminente d’un bon nombre d’administrateurs municipaux, offre aux municipalités la possibilité de promouvoir le côté gratifiant d’une carrière en administration municipale.

Ce projet découle de la constatation qu’il est de plus en plus important de prodiguer aux futures générations de dirigeants des administrations locales des conseils utiles sur le choix de carrière dans ce milieu. Par ailleurs, les membres plus expérimentés de l’ACAM trouveront dans ce document une occasion de redonner à la profession. En fait, nous espérons qu’il pourra aider nos membres à différents stades de leur carrière, les étudiants qui envisagent une carrière en administration locale et les membres potentiels de l’ACAM. Ce projet constitue aussi une formidable ressource que les cadres supérieurs pourront montrer à leurs subalternes directs et aux gestionnaires de toute leur organisation.

« Quels conseils donneriez-vous à la prochaine génération de leaders municipaux? » Nous avons posé cette question à des administrateurs municipaux expérimentés de partout au pays afin qu’ils nous éclairent sur ce qu’il faut pour réussir dans cette profession. Ils nous ont parlé de leurs réalisations, des difficultés auxquelles ils ont fait face, des leçons apprises et des compétences et aptitudes qu’ils jugent utiles maintenant et à l'avenir pour être des grands leaders, d’excellents dirigeants.

L’élaboration de ce document n’aurait pas été possible sans le leadership de notre président Marc Landry (deuxième vice-président, représentant de l’Alberta et des Territoires du Nord-Ouest à l’ACAM), du personnel de l’ACAM et des neuf membres et mentors de l'ACAM suivants qui ont partagé leur sagesse et leurs conseils :
• Mike Pinsent, directeur municipal, Ville de Grand Falls Windsor (T.-N.-L.)
• Chris MacPherson, directeur général, Ville de Fredericton (N.-B.)
• Duncan Campbell, directeur général à la retraite (Qc)
• Janice Baker, directrice générale et directrice municipale, Ville de Mississauga (Ont.)
• Glen Davies, directeur général, Ville de Gravenhurst (Ont.)
• Jim Toye, directeur municipal, Ville de Prince Albert (Sask.)
• Robert Cotterill, directeur municipal, Ville de Spruce Grove (Alb.)
• Rhonda Stewart, directrice générale, Ville de Virden (Man.)
• Gail Stephens, directrice générale à la retraite (C.-B.)

Nous espérons que cette riche source de renseignements nous aidera à créer des municipalités et des communautés plus fortes. Après tout, notre vœu le plus cher n’est-il pas de bien préparer la prochaine génération de leaders?

La présidente de l’ACAM,

Marie-Hélène Lajoie

 

CAMA CAO Performance Management and Evaluation Toolkit
 
At the 2016 CAMA Conference, held in Winnipeg (May 30th to June 1st, 2016), CAMA was pleased to launch a CAO Performance Management and Evaluation Toolkit in recognition of the importance of the relationship between the City Manager, Town Manager, or CAO and Mayor and Council. 
 
CAMA’s Toolkit promotes appropriate, positive discussions between the CAO and Mayor and Council that result in better decision-making for the municipality.  You’ll find that CAMA’s recommended performance review process incorporates many practices already used throughout municipalities in Canada; but packaged in an easy-to-use kit.
 
The Quick Reference Guide of the Toolkit shows, at a glance, the steps for the three-part process which is designed as a “pick and choose” with a process that includes foundational steps as well as optional steps.  You may choose elements to start a process in your organization or pick additional pieces to add to your existing process.  The toolkit can be viewed as a “start to finish how-to guide” or can be used as a quick reference allowing a CAO or Mayor and Council to consider improved practices in any one step in the performance evaluation process.  As well, the toolkit has a number of sample documents and best practices templates that are provided to you in both PDF and word format so that you can tailor them to the needs of your own community.
 
Where Can You Find the Toolkit?  The toolkit can be found in the Member’s Section of the CAMA website:  http://www.camacam.ca/en/MembersArea.asp for the first year.  We are also pleased to advise that the French toolkit is now available in the same area.  This will provide you with an opportunity to use the toolkit for your own annual review and provide any further feedback.  The toolkit will then be updated as part of the second cycle of the pilot project and made available as a public document in June 2017 with a formal communications plan.    
 
We look forward to receiving your feedback over the next year as you begin to use the toolkit in your own community.
 
Sincerely,
 
Marie-Hélène Lajoie
CAMA President

 
Trousse d’outils de gestion et d’évaluation du rendement des directeurs généraux de l’ACAM
 
Reconnaissant l’importance de la relation entre un directeur général ou municipal et les élus municipaux, l’ACAM a profité de sa Conférence 2016, qui se tenait à Winnipeg du 30 mai au 1er juin, pour lancer ses outils de gestion et d’évaluation du rendement des directeurs généraux. 
 
La trousse d’outils de l’ACAM préconise des discussions appropriées et positives entre le DG, le maire et les conseillers qui contribueront à l’efficacité de la prise de décisions par la municipalité. Vous découvrirez que le processus d’évaluation du rendement que recommande l’ACAM incorpore diverses pratiques déjà utilisées dans des municipalités du Canada, mais les présente sous forme d’une trousse d’outils faciles à utiliser.
 
Un guide de consultation rapide de la trousse d’outils qui vous permettra de constater en un coup d’oeil les étapes d’un processus en trois temps qui vous est proposé. Vous pouvez ensuite faire les choix qui vous conviennent le mieux à partir d’éléments fondamentaux et d’éléments optionnels. Ces éléments serviront à mettre sur pied un processus adapté à votre organisation ou simplement ajouter des éléments au processus que vous suivez déjà. Cette trousse d’outils peut être perçue comme une sorte de « mode d’emploi complet » ou comme un guide à consulter par le DG, le maire et les conseillers pour y puiser de meilleures pratiques à n’importe quel stade du processus d’évaluation. La trousse contient aussi des exemples de documents et des modèles de pratiques exemplaires, en format PDF ou Word, que vous pourrez aisément adapter aux besoins de votre administration.
 
Où trouver la trousse d’outils. La première année, vous la trouverez dans l’espace réservé aux membres sur le site de l’ACAM : http://www.camacam.ca/en/MembersArea.asp. Sachez qu’elle est maintenant disponible en français. Vous pourrez dorénavant l’utiliser pour vos besoins et aussi formuler des commentaires à son sujet. Par la suite, elle sera mise à jour et, en juin 2017, elle deviendra un document public accompagné d’un plan de communications.
 
Au cours de la prochaine année, nous espérons recevoir vos commentaires à mesure que vous commencerez à utiliser cette trousse d’outils dans votre milieu.
 
Salutations cordiales,

 
Marie-Hélène Lajoie
Présidente de l’ACAM
 


CAMA Awards of Excellence Presented by Ravenhill Group Inc.


   

Ravenhill Group Inc. proudly presented the CAMA Awards of Excellence at the 45th Annual Conference held in Winnipeg, Manitoba. Ravenhill Group is Canada’s municipal search specialists, meeting the growing demand for excellent Chief Administrative Officers and other municipal leaders through ethical head-hunting™. Ravenhill does this by bringing the very best men and women face to face with the opportunity in a municipality … an opportunity that they were unaware of because - simply put - they weren't thinking of a job change. Please visit: www.ravenhillgroup.com for more information.


The City of Calgary, AB: Winner of 2016 CAMA Willis Award for Innovation (Over 100,000 population)


 
Photo:  Left to Right:  Bruce Malcolm, President, Ravenhill Group Inc.; Henry van Aken, Manager, Customer Advisory Services, The City of Calgary, AB; Don MacLellan, CAMA Past President; Marc Landry, CAMA Representative for Alberta and NWT/2016 Awards Chair

The City of Calgary, AB was presented with the 2016 CAMA Willis Award for Innovation, in the Over 100,000 population category, during CAMA’s national conference in Winnipeg, MB.   As part of the City’s eServices portfolio, and a Cut Red Tape initiative, Planning & Development launched the Residential ePermit in 2013.  The project started with its largest volume permit type – new home construction permits (Single Construction Permit).
 
Since then, ePermit has processed over 6,000 new home construction permits online.  Today, over 85 percent of these applications are received electronically.  Calgary later became the first municipality in Canada to offer a complete online residential permit service, which enables customers to apply, pay and manage all their inspections using a single online tool.
 
More recently, the City added Development Permit applications for new homes, as well as deck and detached garage Building Permits online for contractors.  In addition, a new mobile-friendly website allows customers to manage all inspections from a smart phone or tablet.  Additional Building Permit for basements, additions and more are scheduled for Summer 2016.
 
Not only does the Residential ePermit take a fraction of the time compared to applying in person, but by the first quarter in 2015, ePermit demonstrated employees saved over 5,600 hours of time, resulting in a cost savings of $202,099. In addition, moving away from paper meant a reduction in storage costs of $133,831.


Congratulations to the City of Calgary on this outstanding achievement!


July 26 Deadline for Funding to Improve Accessibility

The federal government provides the Enabling Accessibility Fund to support capital costs of construction and renovations to improve physical accessibility and safety for people with disabilities.

There are two accessibility funding streams: one for the workplace and another for the community. To be considered eligible, a project must directly relate to removing barriers and increasing accessibility for people with disabilities in Canadian communities.

This year’s call for proposals is open to municipalities with a population under 125,000 as per census data. The federal government will contribute up to $50,000 towards a project. The deadline for applications is July 26, 2016. 




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