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Posted: October 1, 2019

Webinar: Conflict Resolution

Local Government Management Association (LGMA)
Cheryl Brewster will present this 90-minute webinar in a refreshing and unique approach to conflict resolution by identifying key strategies from current research and most recent developments in neuroscience. The traditional four approaches to resolving conflict (aggressive, passive aggressive, non-assertive and assertive) are enhanced from the perspective of the elements of drama triangles at play, (including hero, villain and rescuer).

The combination of mindfulness/resiliency tools in this webinar support better outcomes and foster more successful, confident and productive interactions with clients and staff. These simple yet transformational tools are practical and powerful.

Delivered in fun, easy-to-remember terms and strategies; they will create ripple effects that invite solutions and create a platform for deeper, more meaningful professional connections and collaborations. One’s work life should be engaging, productive and fulfilling and this training will provide the tools to get you there.

Cost:  $100 LGMA member + GST; $125 non-member + GST

Register online before Wednesday, October 23, 2019

Bulk pricing is offered to those organizations who register more than one participant. Contact office@lgma.ca for more information.
Contact
Janet Hawkins
250-383-7032
office@lgma.ca
www.lgma.ca

Date: October 30, 2019
Event Type: Webinar
Region: South Vancouver Island
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