BC Local Government Job Posting Service

Booking Clerk

Competition No.: 2019-228
Duration: Regular Full Time
Salary: $3,707 – 3,852 – 4,012 – 4,178 – 4,345/month (Pay Grade 14) (2019 rates)
Last Updated: 1/31/20 12:07 PM


The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community.  With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team.  People like you!

Reporting to the Booking Coordinator, this is clerical and typing work of some variety and complexity involving coordinating the bookings of a variety of City facilities, such as Swangard Stadium, community centres, picnic areas and sports and playing fields with community groups, sports clubs.  The work entails receiving requests from community groups, sports clubs and the public, discussing their needs and available dates and booking the facility; completing and issuing invoices; collecting fees; arranging with parks, technical, custodial and other staff regarding the set-up of spaces and recording and maintaining booking data. In addition, the incumbent provides information and assistance regarding matters such as fees and terms of rental contracts, and receives complaints regarding facility use. Maintains and updates facility booking data, records and deletes bookings, cancellations, fees received and owed and facility usage information. Prepares and maintains a variety of office records, files, statistics, contracts and related materials, compiles simple statistical data, performs non-complex mathematical calculations and maintains and orders office supplies. Types a variety of related contracts, invoices, correspondence and other materials, composes and signs routine correspondence; signs outgoing correspondence as directed.  Establishes and maintains effective working relationships with a wide variety of community groups and organizations, the public and internal contacts.  Performs related work as required.

Qualifications include completion of Grade 12 including or supplemented by commercial and typing courses plus sound related experience; or an equivalent combination of training and experience.  Considerable knowledge of related departmental policies, practices, rules and regulations and of the capacity and amenities and equipment available at the related facilities. Sound knowledge of the needs of various community groups and sports clubs as they relate to the facilities booked. Working knowledge of the facilities and amenities available for rent.  Ability to maintain effective working relationships and to deal courteously with a variety of community groups and sports clubs, the public and internal contacts in supplying information and assistance; to process a variety of enquiries and complaints and to explain applicable practices, policies and procedures; and to make decisions in accordance with applicable rules, regulations and policies. Ability to operate standard office appliances or equipment and skill in the operation of related computer systems and office computer applications.

The closing date for this competition has been extended to Friday February 21, 2020.
New applications are welcome! 

Applicants under consideration will be required to consent to a Criminal Record Search.
Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.
Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.

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Location: Burnaby, BC
Region: Lower Mainland
Professional Categories: Office Administration
Posted: February 3, 2020, 11:20 am
Expires: February 21, 2020, 11:59 pm