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Library Public Service Associate I

Requisition ID: 15913 

Company
The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.
 
Job Summary: Working collaboratively within their team and system-wide, the incumbent creates a welcoming, patron centered experience through the delivery of responsive circulation and basic information service.  Supports library programming. Understands and supports community-led approaches.  Represents the Library’s vision, mission and values by demonstrating and modeling conduct that reflects the library’s policies and procedures.
 
Job Requirements:
 
Education:
  • Completion of Grade 12 supplemented by relevant courses and/or experience.
     
Experience:
  • Experience in a customer service environment. Related experience in the provision of library services preferred. 
     
Knowledge, Skills & Abilities:
  • Knowledge of library methods, procedures and tools applicable to the work.
  • Working knowledge of the objectives, organization, procedures, services and resources of the Library.
  • Excellent oral and written communication skills.
  • Ability to plan, organize and carry out assigned duties and responsibilities.
  • Excellent customer service skills.

Affiliation: CUPE 391
Employment Type: Regular Full Time and Temporary Full Time
Salary: $22.48 to $26.36 per hour
Schedules:
 
WPG (RFT):
Week 1: Monday OFF, Tuesday 8:30 – 5:00pm, Wednesday 11:40 – 8:10pm, Thursday 8:30 – 5:00pm, Friday 8:30 – 5:00pm, Saturday 8:30 – 5:00pm, Sunday OFF
Week 2: Monday OFF, Tuesday 8:30 – 5:00pm, Wednesday 11:40 – 8:10pm, Thursday 9:40 – 6:10pm, Friday 9:40 – 6:10pm, Saturday 9:40 – 6:10pm, Sunday OFF
Week 3: Monday OFF, Tuesday 8:30 – 5:00pm, Wednesday 11:40 – 8:10pm, Thursday 8:30 – 5:00pm, Friday 8:30 – 5:00pm, Saturday EDO, Sunday OFF
Week 4: Monday OFF, Tuesday 8:30 – 5:00pm, Wednesday 11:40 – 8:10pm, Thursday 9:40 – 6:10pm, Friday 9:40 – 6:10pm, Saturday 9:40 – 6:10pm, Sunday OFF
 
TSN ( 2 RFT):
Schedule one:
Week 1: Monday 8:30 – 5:00pm, Tuesday 8:30 – 5:00pm, Wednesday 12:40 – 9:10pm, Thursday 8:30 – 5:00pm, Friday OFF, Saturday 8:30 – 5:00pm, Sunday OFF
Week 2: Monday 8:30 – 5:00pm, Tuesday 8:30 – 5:00pm, Wednesday 12:40 – 9:10pm, Thursday 8:30 – 5:00pm, FRI EDO, Saturday OFF, Sunday OFF
Week 3: Monday 8:30 – 5:00pm, Tuesday 8:30 – 5:00pm, Wednesday 12:40 – 9:10pm, Thursday 8:30 – 5:00pm, Friday 8:30 – 5:00pm, Saturday OFF, Sunday OFF
Week 4: Monday 8:30 – 5:00pm, Tuesday 8:30 – 5:00pm, Wednesday 12:40 – 9:10pm, Thursday 8:30 – 5:00pm, Friday 8:30 – 5:00pm, Saturday OFF, Sunday OFF
 
Schedule two:
Week 1: Monday 8:30 – 5:00pm, Tuesday 8:30 – 5:00pm, Wednesday 8:30 – 5:00pm, Thursday 12:40 – 9:10pm, Friday 8:30 – 5:00pm, Saturday OFF, Sunday OFF
Week 2: Monday 8:30 – 5:00pm, Tuesday 8:30 – 5:00pm, Wednesday 8:30 – 5:00pm, Thursday 12:40 – 9:10pm, Friday OFF, Saturday 8:30 – 5:00pm, Sunday OFF
Week 3: Monday 8:30 – 5:00pm, Tuesday 8:30 – 5:00pm, Wednesday 8:30 – 5:00pm, Thursday 12:40 – 9:10pm, Friday EDO, Saturday OFF, Sunday OFF
Week 4: Monday 8:30 – 5:00pm, Tuesday 8:30 – 5:00pm, Wednesday 8:30 – 5:00pm, Thursday 12:40 – 9:10pm, Friday 8:30 – 5:00pm, Saturday OFF, Sunday OFF
 
KER (RFT):
Week 1: Monday OFF, Tuesday 8:30 – 5:00pm, Wednesday 8:30 – 5:00pm, Thursday 11:40 – 8:10pm, Friday 9:40-6:10pm, Saturday 9:40 – 6:10pm, Sunday OFF
Week 2: Monday OFF, Tuesday 8:30 – 5:00pm, Wednesday 9:40 – 6:10pm, Thursday 11:40 – 8:10pm, Friday 8:30 – 5:00pm, Saturday 8:30 – 5:00pm, Sunday OFF
Week 3: Monday OFF, Tuesday 8:30 – 5:00pm, Wednesday 8:30 – 5:00pm, Thursday 11:40 – 8:10pm, Friday 9:40 – 6:10pm, Saturday 9:40 – 6:10pm, Sunday OFF
Week 4: Monday OFF, Tuesday 8:30 – 5:00pm, Wednesday 9:40 – 6:10pm, Thursday 11:40 – 8:10pm, Friday 8:30 – 5:00pm, Saturday EDO, Sunday OFF
 
KITS (TFT):
Week 1: Monday 9:30am-6:00pm, Tuesday 8:30am-5:00pm, Wednesday 8:30am-5:00pm, Thursday 12:40pm-6:10pm, Friday 9:40am-6:10pm
Week 2: Monday 9:30am-6:00pm, Tuesday 8:30am-5:00pm, Wednesday 8:30am-5:00pm, Thursday 12:40pm-6:10pm, Friday OFF, Saturday 8:30am-5:00pm
Week 3: Monday 9:30am-6:00pm, Tuesday 8:30am-5:00pm, Wednesday 8:30am-5:00pm, Thursday 12:40pm-6:10pm, Friday EDO
Week 4: Monday 9:30am-6:00pm, Tuesday 8:30am-5:00pm, Wednesday 8:30am-5:00pm, Thursday 12:40pm-6:10pm, Friday 9:40am-6:10pm
 
Note: Work schedules may change with reasonable notice.
 
Closing date: Monday, February 10, 2020 at 11:59pm

We thank all applicants for their interest. The applicant must be prepared to work at any location in the system.  A Police Record Check is a condition of employment.  Please refer to our policy for further information.  Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.  Vancouver Public Library is committed to Employment Equity and encourages applications from women, persons with disabilities, visible minorities, Indigenous Peoples, people of all sexual orientations and genders, and others who may contribute to further diversifying the Library

Apply here

Location: Vancouver, BC
Region: Lower Mainland
Professional Categories: Library Services
Posted: February 3, 2020, 10:31 am
Expires: March 4, 2020, 11:59 pm