BC Local Government Job Posting Service

Quality Assurance Supervisor

Competition No.: 2019-153
Duration: Regular Full Time
Salary: $5,844 – 6,084 – 6,340 – 6,604 – 6,881/month (Pay Grade 22)(2019 rates)
Last Updated: 11/29/19 8:49 AM


The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community.  With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team.  People like you!

Reporting to the Manager, Records Management, this is supervisory and specialised clerical work of a technical legal nature in coordinating the operations of the Quality Assurance and Watch Clerk sections at the RCMP Detachment.  The incumbent plans, reviews and supervises the work of a moderate sized group of subordinates performing quality review of files; reads “sensitive” instance files for investigational content, quality, accuracy and completeness; develops audit standards and implements quality assurance reviews to ensure that Detachment records are maintained and reviewed in accordance with established rules, regulations and policies; establishes and maintains effective working relationships with a variety of internal and external contacts; works under general supervision and exercises considerable independent judgement and action within departmental policies and procedures. Policy and unusual problems are discussed with a superior who evaluates work.  Performs related work as required.

Completion of Grade 12 supplemented by courses related to the work plus considerable related experience in a police environment, and preferably supervisory experience, or an equivalent combination of education, training and experience.  Thorough knowledge of investigational procedures and evidentiary requirements in conducting police investigations, the Criminal Code of Canada and other applicable Federal and Provincial statutes enforced by the RCMP, the criminal justice systems, court procedures, methods, principles and practices used in the operation of PRIME, PIRS and CPIC systesms and UCR scoring. Training, courses and experience with CCJS, scoring and release of information are considered assets. Ability to make decisions in light of established precedence and resourcefulness in meeting new problems, maintain effective working relationships with internal and external contacts, explain and interpret departmental rules and regulations, prepare and present statistical and narrative reports. Must obtain and maintain an RCMP top secret security clearance.

Please apply online by December 9, 2019.

Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.
Please contact Human Resources at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.

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Location: Burnaby, BC
Region: Lower Mainland
Professional Categories: Police Services,Records & Information Management,Quality Control/Management
Posted: December 2, 2019, 8:41 am
Expires: January 1, 2020, 11:59 pm