BC Local Government Job Posting Service

Information Services Manager

The City of West Kelowna is currently seeking to fill the management position of Information Services Manager reporting to the Deputy CAO/Corporate Officer. This role is responsible for providing strong leadership, directing day-to-day operations and ensuring that performance and service level requirements are met for all services, applications and products supported by the IS department. This position reviews and analyzes existing application effectiveness and develop strategies for improving and leveraging these systems as well as research and make solution-oriented recommendations on software products and services.

The IS Manager provides advice to Council and Senior Management on IS vision, emerging trends, technology advancements, best practices and cost effective solutions. Understanding of organizational business systems, industry requirements and technology will ensure that the City of West Kelowna is at the frontline of emerging trends and help achieve the business values and objectives. The successful candidate is adept at managing risk, change and budgets along with excellent customer service, communication, problem solving, presentation, management and leadership skills.

This position provides guidance and direction to staff in the interpretation and implementation of specifications and requirements and the procurement and use of GIS file and databases, and information systems and technology. The Information Services Manager will also prepare and present relevant Council reports.

Required Education, Knowledge and Experience:

  • University Degree in Computer Science or relevant discipline
  • Minimum of 8 years of progressive leadership experience in an information technology field
  • Minimum of 5 years supervisory experience, preferably in a unionized environment
  • Experience in local government is preferred
  • Excellent interpersonal skills are required in order to articulate complex ideas to a variety of audiences
  • Demonstrated ability to translate complex technical information into easily understood reports for a variety of stakeholders
  • Thorough understanding of organizational business systems, industry requirements and technology

This permanent, full-time exempt position offers a competitive salary, benefits package and municipal pension plan. If you want to grow your career in one of the most beautiful places on earth, fill your weekends with wine tours, hiking, boating, mountain biking or skiing and you are seeking a challenge, please submit your application.

Please apply online at We thank all applicants for their interest; however only those selected for further consideration will be contacted.


Location: West Kelowna, BC
Region: Okanagan Valley / Similkameen
Professional Categories: Information Technology
Posted: October 31, 2019, 12:32 pm
Expires: November 25, 2019, 4:30 pm