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Posted: August 2, 2019, 11:58 am

Information Technology Managed Services Provider

Town of View Royal




Information Technology Managed Services Provider

Request for Proposals

RFP 2019/F02


Issue Date:
August 2, 2019

Mandatory Site Visit: 
2:00 PM local time
Friday, August 9, 2019

Closing Time:
4:00 PM local time
Tuesday, September 3, 2019

Closing Location:
Town of View Royal
45 View Royal Avenue
Victoria, BC V9B 1A6

Contact:       
Dawn Christenson,
Director of Finance finance@viewroyal.ca

Summary of Opportunity
The Town of View Royal (View Royal) is seeking proposals from qualified firms for the provision of managed information technology services for a period of up to 5 years, commencing January 2, 2020.
View Royal’s information technology system comprises 10 virtual machines on 5 host servers, 78 end- user devices and fibre gateway internet. Its two locations are connected via a fibre virtual private LAN service. Primary business applications include the Office 365 platform and services in a Hybrid Azure AD environment utilizing Azure Intune as the MDM system, Vadim iCity financial software, Esri GIS mapping applications, AutoCAD, iCompass meeting management tool, and FDM computer aided dispatch.

The successful Proponent will provide administrative services for the network and Office 365/Azure Active Directory (AAD) cloud services, as well as project coordination, execution and service desk support to users at Town Hall, Public Works/Parks facilities and the Public Safety Building. The successful proponent will support the long-term strategic planning process by providing technical information and proactive strategic advice.

The full Request for Proposal document and any subsequent addenda can be accessed through the BC Bid (www.bcbid.gov.bc.ca) and Town of View Royal (www.viewroyal.ca) websites.

Request for Proposals


Location: View Royal
Region: South Vancouver Island
Business Categories: Information Technology
Expires: September 3, 2019, 4:00 pm